Our call center gamification platform motivates agents to achieve their objectives by immersing them in a fun game-like environment.
among Our Customers
Our clients leverage game mechanics, machine learning and behavioral analytics to drive performance in Contact Centers
call center gamification platform
nGAGEMENT's easy-to-use and responsive interface allows agents to keep track of their performance on a daily basis, interact and cheer their peers for their accomplishments, and participate in various contests as well as challenges!
Request a demo to learn more about the benefits of nGAGEMENT at your call center!
WE LOVE HAPPY AGENTS
contact center gamification platform
nGAGEMENT influences the agent's behaviour by leveraging their natural desires for competition, collaboration, achievement, status and recognition. This immersive experience motivates agents to achieve objectives and to accomplish tasks that are at the core of their responsibilities.
gamification articles & research
A Study of Employee Engagement in the Canadian Workplace