nGAGEMENT's easy-to-use and responsive interface allows agents to keep track of their performance on a daily basis, interact and cheer their peers for their accomplishments, and participate in various contests as well as challenges!
Request a demo to learn more about the benefits of nGAGEMENT at your call center!
WE LOVE HAPPY AGENTS
nGAGEMENT influences the agent's behaviour by leveraging their natural desires for competition, collaboration, achievement, status and recognition. This immersive experience motivates agents to achieve objectives and to accomplish tasks that are at the core of their responsibilities.