automate your call center contests & games
simply build, schedule, and organize all of your contact center team contests in one place. focus on strategy, team engagement & let us automate the rest.
organize & automate contests in one place
our customers create up to 15 contests per month
Organizing and managing call center contests is a breeze with nGAGEMENT gamification and employee engagement platform. All of your contests can be easily accessed and managed from one screen. Set and change rules, select qualification parameters, pick individuals or teams, determine prizes, add custom rules and more.
Create new and engaging ways to challenge and motivate your team.
track, compare, & manage contests
active, pending, and past contests easily ACCESSIBLE from one dashboard
Your screen is devised into three easy sections - Active, Under Review, and Completed Contests. Each contest line shows duration, participants, winners, team grouping. You can edit a contest on a fly directly from the overview dashboard.
Quick way to view, track, compare, and manage your contests
create contests in less than 5 minutes
it only takes 3 easy & intuitive steps to create a new contest
Our team at nGUVU created a simple and intuitive way to build contact center contests.
Three steps that take no more than a couple minutes to complete. Simply: define the duration and add the rules, select your team(s), set KPI goal and add a message.
Let nGUVU remove the grunt work associated with building and managing contact center contests
engage with your team by using different contests
race, raffle, individual winner contests
Randomly select winners with Raffle. Organize a Race - for example, first five to qualify win the contest or use Individual Winner Contest with 3 winners per team. Organize most of your contests in just a couple of minutes.
recognize & display your champions
Live feed of contest winners, points, badges dashboard, leaderboards - there are multiple ways to reward your champions in addition to a contest prize