discover and display your champions

champion

 

WE’VE TAKEN INCENTIVE-BASED GAME MECHANICS FROM THE GAMING INDUSTRY, SOCIAL MEDIA, AND LEADING EMPLOYEE ENGAGEMENT SOLUTIONS, AND ALIGNED THEM ALL TOGETHER ON A SINGLE PLATFORM.

 

GAMIFY YOUR CALL CENTER 

UNLOCK DOZENS OF ACHIEVEMENTS AND IMPROVE KPIS

Agents can earn badges, track their progress, and display their success to team members and managers, all in real time.

 

DISCOVER STRENGTHS AND WEAKNESSES

TRACK TEAM AND INDIVIDUAL PERFORMANCE ACROSS THE CATEGORIES THAT MATTER MOST TO YOUR COMPANY

Sort for top agents based on any KPI, parameter, or variable with interactive leaderboards.

 

motivate agents to improve their results

GIVE AGENTS A 360-DEGREE VIEW OF THEIR DAY-TO-DAY CALL CENTER PERFORMANCE

A simple, one-page dashboard highlights individual agent performance and allows you to engage with your team members through enhanced visibility and accountability.

 

 

track and gamify sales performance

MAKE SELLING A PART OF YOUR EMPLOYEE ENGAGEMENT STRATEGY

Align your employee engagement efforts with sales performance management techniques and gamification to boost sales and improve company-wide results.

DRIVE CALL CENTER PERFORMANCE ACROSS THE BOARD

TRANSFORM YOUR TEAM INTO CX CHAMPIONS WITH NGAGEMENT

Our Customers

 

WANT TO LEARN HOW LEADING COMPANIES ARE USING OUR EMPLOYEE ENGAGEMENT SOLUTION TO IMPROVE CALL CENTER PERFORMANCE?

 
 
call center analytics performance kpi's