discover and display your champions
WE’VE TAKEN INCENTIVE-BASED GAME MECHANICS FROM THE GAMING INDUSTRY, SOCIAL MEDIA, AND LEADING EMPLOYEE ENGAGEMENT SOLUTIONS, AND ALIGNED THEM ALL TOGETHER ON A SINGLE PLATFORM.
GAMIFY YOUR CALL CENTER
UNLOCK DOZENS OF ACHIEVEMENTS AND IMPROVE KPIS
Agents can earn badges, track their progress, and display their success to team members and managers, all in real time.
DISCOVER STRENGTHS AND WEAKNESSES
TRACK TEAM AND INDIVIDUAL PERFORMANCE ACROSS THE CATEGORIES THAT MATTER MOST TO YOUR COMPANY
Sort for top agents based on any KPI, parameter, or variable with interactive leaderboards.
motivate agents to improve their results
GIVE AGENTS A 360-DEGREE VIEW OF THEIR DAY-TO-DAY CALL CENTER PERFORMANCE
A simple, one-page dashboard highlights individual agent performance and allows you to engage with your team members through enhanced visibility and accountability.
track and gamify sales performance
MAKE SELLING A PART OF YOUR EMPLOYEE ENGAGEMENT STRATEGY
Align your employee engagement efforts with sales performance management techniques and gamification to boost sales and improve company-wide results.