NEW! BPO Deployment Success Story

One of the largest North American providers of contact center outsourcing services, and the largest independent call center company in Canada, our profiled client employs over 3000 service and sales professionals across 8 locations.

Learn how nGUVU's Customer Success team increased their agent performance in just 5 weeks!

Customer Success Story - Lasik MD

LASIK MD is the leading provider of laser vision correction in Canada. Over half of all laser vision correction procedures in the country are performed at a LASIK MD laser eye centre. 
nGUVU spoke with Steve Lapierre, Director of the Lasik MD Patient Care Center, about his experience with nGAGEMENT, nGUVU’s solution for Workforce Engagement Management.

Customer success story

In our latest customer success story fact sheet, we describe the implementation of our nGAGEMENT solution at Canada’s largest independent contact center and leading Business Process Outsourcing (BPO) organization.   Learn about how nGUVU leverages Gamification and Machine Learning to increase employee engagement. Get the latest research data on performance management and compliance adherence.