nGUVU nGAGEMENT Now Available on Genesys AppFoundry

Montreal – March 12, 2018 – nGUVU has announced that its nGAGEMENT call center gamification platform is now available on Genesys® AppFoundry, a dedicated customer experience marketplace. The nGAGEMENT integration with the Genesys PureCloud® platform leverages gamification and machine learning-based workforce optimization to increase the performance and engagement level of contact center agents. 

nGUVU's Agent Journey Platform nGAGEMENT, Now Integrated With PureCloud by Genesys

July 19, 2017 - With nGAGEMENT’s integration to the PureCloud solution, it is now easier than ever to offer something new and innovative to your PureCloud customers. nGAGEMENT is the only solution that can transform their agent’s day-to-day life into an immersive, engaging and motivating journey.

nGUVU Wins Genesys Video Award & Launches New Contact Center Webinar Program

October 26, 2016 - nGUVU, a Genesys AppFoundry partner and provider of gamified contact center solutions that boost agent productivity and reduce attrition, received a bronze award at Genesys GForce 2016 in Miami, FL. earlier this month for its compelling video demo illustrating the benefits of improved employee engagement on the performance of contact centers...

nGUVU Sponsors Genesys G-Force 2016 Customer Engagement Conference

September 19, 2016 - nGUVU, a Genesys AppFoundry partner and provider of gamified contact center solutions that boost agent productivity and reduce attrition, will be exhibiting its software at G-Force 2016, the industry's marquee customer engagement event now in its ninth year.

nGUVU Announces Availability of nGAGEMENT on Genesys AppFoundry

January 12, 2016 - nGUVU, a contact center gamification company, has launched nGAGEMENT on the Genesys AppFoundry – a newly available online marketplace focused on customer experience solutions. The AppFoundry allows Genesys customers to discover, research and connect with a broad range of customer experience applications, integrations and services that address their unique customer needs.