Partnership with nGUVU provides access to our world-class contact center team with industry experience across a broad range of roles. We offer full implementation support, training, collateral, and a research center dedicated to advancing contact center technologies & best practices.

nGUVU is committed to ensuring your success with a Partner Program that is designed to ensure the best possible customer experience. We specialize in Gamification, Machine Learning, Forecasting, Workforce Management & Optimization, Scheduling, and Integration with leading Cloud-based and On-Premise solutions from Genesys and other Workforce Management solutions.

If you are interested in becoming a Referral, Consulting, or Technology Partner, please email us at:

North America

Genesys is the market leader in omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. 

The Genesys AppFoundry a feature rich marketplace-listing portal for developers, independent software vendors (ISVs), value add resellers (VARs), and customers to browse and search for new solutions that add value in their Genesys environment. 

Recommended Service Provider - ININ Marketplace

Recommended Service Provider - ININ Marketplace

An Interactive Intelligence Value-Added Reseller (VAR) since 2004, QoS Telesys is, as their name implies, all about Quality of Service for their partners and customers.

Based on the West Coast and providing 24/7 support, they are a certified member of the Interactive Intelligence Marketplace, offering extensive experience in consulting, implementation, and deployment of ININ, Pure Cloud, Avaya. Their expertise covers Voice, Data and SIP-based services.

United Kingdom

Real Results, a member of the Ember Group, partners with nGUVU to deliver training in strategic U.K. accounts. Established in Manchester in 2003 by Carolyn Blunt, who is still heavily involved in every aspect of the company, Real Results provides soft skills training and contact center solutions. Find out more...