OUR PARTNERSHIP PROGRAM

Partnership with nGUVU provides access to our world-class contact centre team with industry experience across a broad range of roles. We offer full implementation support, training, collateral, and a research centre dedicated to advancing contact centre technologies & best practices.

Our current partners focus on both integration as well as technology developments. The following companies are those who we've worked closely with throughout the years to help provide contact centres across the world with the new agent journey experience:

Genesys is the market leader in omni-channel customer experience (CX) and contact centre solutions in the cloud and on-premises.  The Genesys AppFoundry a feature rich marketplace-listing portal for developers, independent software vendors (ISVs), value add resellers (VARs), and customers to browse and search for new solutions that add value in their Genesys environment. 

An Interactive Intelligence Value-Added Reseller (VAR) since 2004, QoS Telesys is, as their name implies, all about Quality of Service for their partners and customers. Based on the West Coast and providing 24/7 support, they are a certified member of the Interactive Intelligence Marketplace, offering extensive experience in consulting, implementation, and deployment of ININ, Pure Cloud, Avaya. Their expertise covers Voice, Data and SIP-based services.

Real Results, a member of the Ember Group, partners with nGUVU to deliver training in strategic U.K. accounts. Established in Manchester in 2003 by Carolyn Blunt, who is still heavily involved in every aspect of the company, Real Results provides soft skills training and contact centre solutions.

loem.png

LOEM is a proud partner of Calabrio, inContact and Cisco and specializes in Workforce and Quality Optimization solutions for contact centres.

become a partner

nGUVU is committed to ensuring your success with a Partner Program that is designed to ensure the best possible customer experience. We specialize in Gamification, Machine Learning, Forecasting, Workforce Management & Optimization, Scheduling, and Integration with leading Cloud-based and On-Premise solutions from Genesys and other Workforce Management solutions.

If you are interested in becoming a Referral, Consulting, or Technology Partner, please email us at: marketing@nguvu.com.