OUR PARTNERSHIP PROGRAM

Partnership with nGUVU provides access to our world-class contact centre team with industry experience across a broad range of roles. We offer full implementation support, training, collateral, and a research centre dedicated to advancing contact centre technologies & best practices.

Our current partners focus on both integration as well as technology developments. The following companies are those who we've worked closely with throughout the years to help provide contact centres across the world with the new agent journey experience:

Genesys is the market leader in omni-channel customer experience (CX) and contact centre solutions in the cloud and on-premises.  The Genesys AppFoundry a feature rich marketplace-listing portal for developers, independent software vendors (ISVs), value add resellers (VARs), and customers to browse and search for new solutions that add value in their Genesys environment. 

Empower companies to continuously improve customer experience.With enterprise-class performance and consumer-like experience, Talkdesk allows you to adapt your contact center to the evolving needs of your customers and teams, resulting in increased productivity, customer satisfaction and cost savings

QPC has been at the forefront of contact centre innovation for more than 20 years. From voice, to emerging, multi-channel technologies, the company has long led a worldwide debate on the challenges facing customer experience practitioners, and created pioneering solutions to overcome them.

AVDS is a team of customer experience professionals with over 26 years of success. Our solutions boost business by improving employee productivity, lowering overhead and helping you separate yourself from your competition. AVDS operates with your future in mind. The others operate with an exit strategy.

UC Architects Pty Ltd was founded by Rob Porter in 2011 upon reaching a 30 year milestone in his career in Telecommunications specialising in large complex enterprise voice networks, contact centers and their associated technologies which all fall under the banner of UNIFIED COMMUNICATIONS.

You want a communications system that is reliable and effective. And you don’t want to spend your entire budget on it. Affiliated can help you to choose a package that minimizes your capital spend while still keeping the total cost of ownership low. Initial setup costs, which include VoIP equipment, are competitive while cloud communication systems mean that your overall cost of maintenance, including software upgrades, will be included in a low monthly fee. The result is a reliable system for your entire organization that fits within your budget.

BECOME A PARTNER

nGUVU is committed to ensuring your success with a Partner Program that is designed to ensure the best possible customer experience. We specialize in Gamification, Machine Learning, Forecasting, Workforce Management & Optimization, Scheduling, and Integration with leading Cloud-based and On-Premise solutions from Genesys and other Workforce Management solutions.

If you are interested in becoming a Referral, Consulting, or Technology Partner, please email us at: info@nguvu.com