our gamification & employee engagement platform delivers IMPROVEMENT OF +2 TO +10% ON EACH KPI
Leverage Agents Natural Desire For
discover ngagement platform
Call center agents are at the center of the omnichannel customer journey and our gamification platform motivates them to achieve their objectives by using our immersive game-like environment.
discover and display your champions
Multiple leader-boards that focus on specific KPI's or category based agent performance. Track performance across 15 categories.
assign individual dynamic goals
Your agents have different performance potential that varies throughout the week. Engage with agents individually, inspire better performance, and capitalize on a new insights.
monitor quality of work
Automate all of the analytics related to quality of work control - be it at individual or team level.
reward your agents
Now agents can earn points, badges, rewards, and track their progress, as well as show their achievements to the team.
identify knowledge gaps
Automate your agent quizzes and tests, and align them with your gamification and employee engagement activities.
gamification roi calculator
Want to calculate how much $ gamification and employee engagement technology can save you in just a few months? Click on the link below
some of Our Customers
Learn how our customers leverage gamification, employee engagement and machine learning to maximize their workforce performance