You decide which metrics matter to you - we take care of the rest.
Fill out the form below to calculate your estimated savings, based on actual results with our current customers and partners beginning 4 weeks after their initial deployment of the nGAGEMENT contact center application.
We leverage your existing metrics and create a social, game-like environment for your agents. That's the Gamification part of what we do.
With our embedded behavioral and predictive Analytics Engine, we integrate directly with Genesys, Interactive Intelligence, and most other contact center apps to progressively increase agent performance as we adapt to their habits and behaviors. That's the Machine Learning part of what we do.